Privacy Policy

Workplace Case Leads (“we,” “us,” or “our”) operates a website and related services for California law firms, not for injured workers seeking counsel. The public site markets exclusive workers' compensation lead generation to attorneys. This Privacy Policy explains how information is handled when you use our website, firm portal, booking page, firm inquiry forms, or related communications, and how we handle consumer inquiry data we receive from advertising vendors and lead generators for delivery to purchasing firms. If you do not agree with this policy, please do not use the site or submit information to us.

We may update this Privacy Policy from time to time. We will post the updated policy on this page and change the “Last updated” date above. We encourage you to review this page periodically. Material changes will apply going forward from the date posted, except as required by law.

Who we are

Workplace Case Leads is a marketing and lead-generation company. We are not a law firm, we do not provide legal advice, and we are not a certified California lawyer referral service. We do not analyze a consumer’s legal problem in order to select, rank, or recommend an attorney. When a consumer inquiry is associated with a campaign (typically via a third-party generator or advertising vendor), it is delivered to the law firm that ordered that campaign. The consumer’s potential attorney-client relationship, if any, is with that firm—not with Workplace Case Leads.

Information we collect

Depending on how you use the site, the following may apply:

• Search and browsing. When you visit or navigate the site, your browser may send data such as your IP address, general location derived from IP, browser type, device type, pages viewed, referring URL, and the time of requests. Our hosting and infrastructure providers may process this information in standard server logs to operate and secure the service.
• Cookies and account session data. If you sign in to the firm portal or admin tools, we use cookies and similar technologies as needed to authenticate you, keep you signed in, and protect the account. We do not currently use third-party advertising or analytics SDKs on the public marketing site, except that the book-a-call page loads Cal.com scripts as described below.
• Law-firm inquiries and portal accounts. If you request a conversation, request a quote, create a portal account, or book a call, we collect information you provide, such as name, law-firm name, work email, phone number, ZIP code or counties served, practice-area interest, budget range, notes, and account credentials. Booking on this site is handled by Cal.com, which loads scripts and collects attendee details on the book-a-call page under Cal.com’s terms and privacy policy.
• Consumer inquiry data from generators and advertising vendors. This public website does not host a consumer case-evaluation form for injured workers. Third-party lead generators and advertising vendors may send us consumer inquiry data so we can screen, store, and deliver exclusive leads to the purchasing firm. That data may include name, phone number, email, ZIP code, case type, incident timing, representation status, employer name, a short description of what happened, TCPA consent records, campaign identifiers, and related metadata. Descriptions of workplace injuries, medical benefits, occupational illness, or other claim facts may include health-related information.
• Payments and prepaid wallet activity. If a firm deposits funds, Stripe processes card payments. We receive payment status, amount, and related billing identifiers. We do not store full card numbers. Stripe’s privacy policy governs card data Stripe collects.
• Communications records. We may keep copies of emails, SMS messages, and support correspondence, including opt-out requests.

Email and text (SMS) messages

Where you have agreed on a firm inquiry, portal account, or booking flow, Workplace Case Leads may use email providers (such as Resend) and SMS providers (such as Twilio) to contact you about your request, account, booking, or lead delivery. For consumer inquiries delivered through our service, the named law firm that purchased the campaign may contact the consumer using consent records supplied by the generator or advertising vendor. Consumer consent language is written to name a specific firm, not a generic “lawyer” or unnamed partners. Message and data rates may apply. Consent is not required for a law firm to request information or a quote from us.

For SMS, reply STOP to opt out of further SMS from that sender; reply HELP for help. If that does not work for a message you received, email support@workplacecaseleads.com. Opting out of marketing texts does not automatically delete personal information we already collected; see your privacy rights below.

How we use information

We use the categories of information above to:

• Provide, maintain, and improve the website, portal, and lead-delivery service;
• Respond to law-firm inquiries, onboard firms, and support prepaid wallet deposits;
• Screen, store, and deliver consumer inquiries to the law firm that ordered the related campaign, including replacement of invalid leads;
• Communicate by email, phone, or SMS about a request you started, an account you created, or a campaign a firm purchased, when consent or another lawful basis applies;
• Monitor reliability, security, fraud, and abuse;
• Keep TCPA, advertising, tax, and other legally required records; and
• Comply with applicable law, including California advertising and privacy rules.

We do not use third-party advertising or analytics SDKs on the public marketing site, other than Cal.com scripts on the book-a-call page. We do not use automated decision-making technology to decide which lawyer a consumer “should” hire.

Disclosure, sale, and sharing

We do not sell consumer contact information as a public data product or list. We also do not share personal information with advertisers for cross-context behavioral advertising.

We do disclose consumer inquiry data to the law firm that ordered the related campaign, in exchange for a per-lead or related marketing fee. Under the California Consumer Privacy Act (CCPA), disclosing personal information to a third party for monetary or other valuable consideration may be a “sale” of personal information even when the inquiry is exclusive to one firm. If you are a California resident, you have the right to opt out of sale or sharing as described in Do Not Sell or Share My Personal Information.

When we receive a consumer inquiry for a campaign, delivery to the named purchasing firm is how the service works. Opting out of sale will not unwind a delivery already made for that campaign, but we will not sell or transfer that inquiry to additional firms. Our operating model is exclusive leads: we do not resell the same consumer inquiry to multiple California firms.

We may also disclose personal information to:

• Service providers and contractors that process data on our instructions, including hosting and database providers (such as our cloud host and Supabase), email (Resend), SMS (Twilio), payments (Stripe), and scheduling (Cal.com);
• Lead generators and advertising vendors when needed to operate a campaign, confirm consent, or replace an invalid lead;
• Professional advisors (such as lawyers, accountants, or insurers) under confidentiality obligations; and
• Authorities and counterparties if we believe in good faith that disclosure is required to comply with law, protect our rights or users, or respond to valid legal process.

If our business is involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction; we will continue to protect personal information as described in an updated policy when required.

Sensitive personal information and HIPAA

Workplace Case Leads is not a HIPAA-covered healthcare provider, health plan, or clearinghouse. We are a marketing company. Workplace injury details, medical-benefit questions, occupational illness descriptions, and similar claim facts included in generator-supplied inquiries are personal information (and may be sensitive personal information under California law) that we use to deliver an inquiry to a law firm. We do not process that information as a healthcare provider. Whether those details are “protected health information” under HIPAA is a question for counsel.

California law treats certain health-related information as “sensitive personal information.” We collect that information only when it is included in an inquiry, and we use and disclose it to evaluate, deliver, dispute, or replace that inquiry and to meet legal obligations. We do not use it to infer characteristics for advertising. You may ask us to limit additional uses as described in Do Not Sell or Share My Personal Information.

Attorney-client relationship and privilege

Submitting information to Workplace Case Leads does not create an attorney-client relationship. Communications with us are not legal advice and are not protected by attorney-client privilege. Law firms should not send us confidential legal strategy, Social Security numbers, medical records, or other documents that should stay with counsel, except short operational notes needed to run a campaign.

Security

We care about security and use reasonable technical and organizational measures appropriate to the nature of our site, including access controls for the firm portal and admin tools. No method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Retention

We retain personal information only as long as reasonably necessary for the purposes described in this policy, unless a longer period is required or permitted by law:

• Server logs are retained according to our hosting providers’ policies and our operational and security needs.
• Consumer inquiry and consent records are retained to deliver and support the lead, handle disputes and replacements, and keep evidence of TCPA and advertising consent (typically at least four years, which aligns with common TCPA limitations periods).
• Law-firm account, campaign, and prepaid-wallet records are retained for the business relationship and for tax, accounting, and contract purposes.
• Information stored only in your browser (cookies) remains until you clear site data, sign out, or the cookie expires.

Children’s privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. We do not sell or share personal information of consumers we actually know are under 16. If you believe a child has provided us personal information, please contact us and we will take appropriate steps.

Third-party sites, law firms, and vendors

Our site may link to third-party websites, scheduling tools, payment pages, or independent law firms. Those parties have their own privacy policies and professional duties. Once we deliver an inquiry to a law firm, that firm’s handling of the information is governed by its policies, professional conduct rules, and applicable law. We encourage you to read their policies before providing additional information to them.

U.S. state privacy rights (including California)

Workplace Case Leads may be a “business” under the CCPA because we collect California residents’ personal information and we derive revenue from disclosing consumer inquiries to law firms. Depending on where you live, you may have some or all of the following rights, subject to legal exceptions:

• Right to know / access the categories and specific pieces of personal information we have collected, the sources, the purposes, and the categories of third parties to whom we disclose it;
• Right to delete personal information we collected from you, subject to exceptions (for example, completing a transaction, detecting fraud, or complying with a legal obligation);
• Right to correct inaccurate personal information we maintain;
• Right to opt out of sale or sharing of personal information, including through Do Not Sell or Share My Personal Information;
• Right to limit the use and disclosure of sensitive personal information to what is necessary to provide the services reasonably expected;
• Right to non-discrimination for exercising privacy rights.

Know, delete, and correct (verified requests). Email support@workplacecaseleads.com with the subject line “Privacy request.” We will verify your identity using information you already provided (such as name, email, and phone) and will respond within 45 days, or as otherwise required by law. You may use an authorized agent; we may require proof of authorization and still need to verify your identity. You may have the right to appeal certain decisions or contact your state’s regulator; we will provide information as required by law.

Opt out of sale or sharing (no extra identity verification). See Do Not Sell or Share My Personal Information. An email from you is enough. We do not require the same identity-verification steps we use for access or deletion. We will process these requests within 15 business days.

This website is for law firms. It does not host a public consumer case-evaluation form. Counsel has not confirmed whether we are a CCPA “business.” If we are, we will honor Global Privacy Control (GPC) and other opt-out preference signals before we run paid consumer traffic. Until then, email opt-out requests as described below.

Your Privacy Choices

California law gives residents the right to opt out of the “sale” or “sharing” of personal information and, in some cases, to limit use of sensitive personal information. Workplace Case Leads discloses consumer inquiries to a named law firm in exchange for a marketing / lead fee. That disclosure may be a sale under the CCPA even though we do not resell the same inquiry to multiple firms.

Do Not Sell or Share My Personal Information

Email support@workplacecaseleads.com and write that you want to opt out of sale or sharing. You do not need to prove your identity beyond using a contact method we can match to the inquiry (for example, the email or phone associated with the lead). We will process the request within 15 business days.

We do not yet have an automated suppression list in lead ingest. Until we do, operations handles opt-out-of-sale requests manually from the support@workplacecaseleads.com inbox: we will not transfer that consumer to additional firms. Delivery of a generator-supplied inquiry to the named purchasing firm for that campaign is still how the lead product works. We will not run paid generator ingest until this manual process is in place and owned.

Limit the Use of My Sensitive Personal Information

Injury descriptions and other health-related claim facts are used to evaluate and deliver the inquiry to the purchasing firm. To ask us not to use that information for any additional purpose, email support@workplacecaseleads.com and write that you want to limit the use of your sensitive personal information.

California Shine the Light

California Civil Code section 1798.83 permits California residents to request information about personal information we disclosed to third parties for those third parties’ direct marketing purposes in the preceding calendar year. We disclose consumer inquiries to a named law firm so that firm can contact the consumer about the requested evaluation. To make a Shine the Light request, email support@workplacecaseleads.com with the subject “Shine the Light.”

Data brokers and the California Delete Act

California’s Delete Act requires businesses that knowingly collect and sell personal information of consumers with whom they do not have a direct relationship to register as data brokers and, when applicable, honor centralized deletion requests. If we receive consumer personal information from a third-party generator without a first-party interaction with Workplace Case Leads and we disclose that information to a law firm for a fee, we may be required to register with the California Privacy Protection Agency and process DROP deletion requests. We will register and participate if counsel determines we meet that definition. This paragraph is not a concession that we are currently an unregistered data broker. Law-firm inquiries submitted on this website are first-party interactions with us.

Contact Us

Questions about this Privacy Policy, or privacy rights requests: support@workplacecaseleads.com